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Privacy Policy

Privacy Policy

Introduction

Welcome to https://northglenn-anxiety-therapy.denvermentalhealthcare.com (hereinafter referred to as “Northglenn Anxiety Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability Law (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://northglenn-anxiety-therapy.denvermentalhealthcare.com.
  2. Any applications, software, or services offered through our platform.
  3. Interactions between users and our team via email, phone, or text message.
  4. Links to third-party sites or services on our website (please note that this policy does not extend to their privacy practices).

Processing Activities

This Privacy Policy guides how we interact with you when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit and navigate through our websites, including any linked pages.
  3. We communicate with you via newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

  1. Account Information: This includes user names, email addresses, and passwords required for account creation and login.
  2. Payment Details: We process payment information securely when you make transactions on our platform or through affiliated services.
  3. Financial Data: We may collect financial records to facilitate billing, accounting, and compliance purposes.
  4. Purchase History: Information about products or services purchased from us is stored for order fulfillment and customer service.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device when you use our mobile applications.
  6. Location Data: With your consent, we may access your location to provide location-based services or personalized content.
  7. Feedback and Reviews: We collect feedback, survey responses, and product reviews to improve our services.
  8. Social Media Information: If you choose to connect your social media accounts, we may gather data from those platforms (with your permission).
  9. Product Preferences: Details about the products or content you view, engage with, or purchase on our platform.

We obtain this information through direct user input, interactive features, and automated tracking technologies like cookies. Additionally, third-party service providers may share aggregated data with us for analytics and optimization purposes, adhering to their respective privacy policies.

Cookies

Cookies are small text files placed on your device by our website or applications to enhance functionality and provide personalized experiences:

  1. Strictly Necessary Cookies: These cookies enable core features like login, account management, and service delivery.
  2. Preference Cookies: Used to remember user preferences, such as language settings and display options.
  3. Analytics Cookies: Help us understand user behavior, improve our services, and measure the effectiveness of our website and campaigns.

Users can control non-essential cookie preferences through our Cookie Manager, allowing you to customize your browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, including:

  • Processing transactions and providing services requested by users.
  • Complying with legal requirements and regulations.
  • Conducting analytics and improving our platform.

Once the data is no longer required or its purpose is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard personal information:

  • Employing industry-standard encryption for secure communication.
  • Engaging reputable third-party processors who adhere to strict data protection protocols.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children in this age group. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your location, you may have specific rights regarding personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific reasons.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your personal data.

To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail. We will respond to your request as required by applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, comments, or data-related requests:

Email: [email protected]

Mail: Northglenn Anxiety Therapy, Privacy Team, [Address]

We value your trust in our commitment to privacy and data protection.

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